Removing module information when uninstalled from an IP-900
When a module is removed from the IP Server 900, the system will retain all programming information and configurations for the module. This is done to insure programming isn't lost because of a module...
View ArticleIntegrating 3rd party SIP phone on IP900
The purpose of the attached document is to lay out the steps taken to integrate a Session Initiation Protocol (SIP) phone - also called a VoIP, or Voice over Internet Protocol, phone - that is not...
View ArticleHow to reset a Cordless II phone Repeater
Reasons for resetting a Repeater You may need to reset an ESI Cordless Handset II Repeater if you: • Want to register the Repeater to a different base station or Repeater. • Are having trouble...
View ArticleHow to report drop calls, audio issues and call quality.
When creating a Kayako ticket to report issues with calls such as calls dropping or having poor audio (static, garbled, etc.) Please click on the Quick insert for Macro and use the pull down for "Call...
View ArticleBest Practices: IP Server 900 Pre-programming Check List
Attached is a Pre-Programming Check List that should be utilized before programming an IP-900
View ArticleIP900 SIP Account Programming for ESI SIP Trunks
The purpose of this configuration guide is to describe the steps needed to configure the ESI IP Server 900 PBX for proper operation with ESI SIP Trunks. Please note that this guide documents the basic...
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